Residential Moving FAQ

Hiring a professional mover means exceptional value on a day that can be otherwise stressful. Moving can be both emotionally and physically draining and handling delicate or bulky items requires special moving skills. We highly recommend turning to professional residential moving companies for this. With over 35 years of experience in local moving and long distance moving, our teams of highly-trained movers can tackle moves of any size or complexity. We treat every move with the personal care that you should expect from a professional moving company.

Moving labor represents the majority of your moving expenses. However, you should also budget for packing supplies, such as moving boxes, tape, packaging supplies, and additional valuation (moving insurance) as needed.

With over 35 years of experience, we have learnt to be very accurate with our estimates. We work closely with you to fully understand your moving needs and to provide a moving estimate that reflects those needs. Be sure to offer as much information as possible at the time of the estimate.

As with other service industries, you may wish to thank your movers for a job well done by offering a gratuity. While movers do not expect a set amount, we suggest a tip based on the satisfaction with the crew and the overall move.

Although Bos Enterprises INC will take every necessary precaution on your move, unexpected damage can occur and it is important to make sure that your possessions are protected. We can offer moving insurance to you for a very fair price due to the low number of claims we file.

You can check dmvnow.com to check the status of your mover. We also recommend checking with your local BBB (Better Business Bureau) on the mover you have selected.

We suggest scheduling your move as far in advance as possible. The farther out you can plan your move, the greater the availability you will have in choosing a date and time that is convenient for you. We realize planning is not always possible, and do our best to accommodate your last-minute move. 

Focus on packing, instead of moving. Smaller items and moving boxes can be moved very quickly by professional movers. Don’t spend time trying to move these items yourself. Rather, focus on packing boxes, so when the movers arrive, you are 100% ready.

Yes! Bos Enterprises INC offers full-service storage facilities in addition to our high-quality moving services. If your items do not fit in your new home, but you are only living there only for a finite period and then have plans to move to a larger home, or you would like to hold on to the items for family and friends, use of our storage facilities is a convenient, safe option. Ask your move coordinator for more details on this service.

Choose a simple labeling system (i.e. MBR for the master bedroom) and make sure that all of your boxes are marked. Boxes should be labeled on the top and three sides. Your movers will work closely with you at the destination to make sure everything ends up where you want it.

When the cabinets are made of metal or plastic, two-drawer filing cabinets can be left full. The top two drawers of a four-drawer cabinet need to be emptied. All lateral file cabinets need to be completely emptied. All drawers need to be emptied in wooden cabinets.

It is generally fine to leave your clothing in your dresser drawers during the move. Be sure to remove anything from the drawers than may roll around or shift during transport, as this can cause damage. If the dresser is particularly large (a triple dresser or part of a large armoire), it is best to at least partially empty it.

You should make certain that your dishwasher, microwave, refrigerator, washing machine, and dryer are empty. Additionally, movers are not trained electricians or plumbers – you need to arrange for the appropriate professional to disconnect your washer, lighting/chandeliers, and refrigerator from any electric and/or water connection. Most importantly, movers are not licensed to disconnect gas, which power many dryers and ovens.

Such items can be moved on local moves if properly packed and prepared, but we cannot guarantee the safe transport of live plants, which can be traumatized by motion or temperature extremes inside the moving truck. We can not transport live plants on long distance moves.

Bos Enterprises INC as well as all licensed movers, will not move hazardous or combustible items such as propane tanks, firearms, paint, and aerosols, as the temperature in the truck could cause these items to explode or ignite.

Absolutely. When we deliver your items to your new home the movers will work closely with you to make sure all furniture and boxes arrive in the correct rooms, and we are happy to arrange and rearrange the furniture exactly as you would like it.

For your own peace of mind, you may want to consider moving jewelry and other small valuables yourself in your personal vehicle. As for larger items such as art, antiques, musical instruments, special collections, or other items of great personal meaning and value – point these items out to your movers at the start of moving day so that we can take the necessary steps to ensure for their proper care.

Unfortunately, there is no safe place in the moving truck for pets to ride. They cannot be transported in the cab of the moving truck for liability reasons and the back of the moving truck is inappropriate due to lack of climate control and the danger posed by potential shifting of heavy objects.

Unfortunately, professional moving companies cannot transport you in the moving truck for liability reasons. You may wish to arrange a ride with a friend or a cab service on moving day.

Moving is a physically taxing job and the movers need time to eat during the day. On a local move, any time that the movers spend eating lunch will be deducted from your hourly bill. As for providing lunch, it is not required, as the movers often bring lunch or will find somewhere to eat along the way. However, water and / or sports drinks for the movers are always a welcome (and appreciated) refreshment!

Yes. Our professional movers and moving trucks are prepared to move during rain, sleet, or snow. We come equipped with supplies to keep your belongings safe from the elements. However, in order to keep costs down, we recommend that you shovel, rake, or otherwise clear the access ways in preparation for their arrival.